Our Care Team
We’re a warm, professional and person-centred team. Every staff member is trained, verified and supported to provide safe, respectful and reliable care that aligns with your goals and preferences.
- NDIS-screened and fully verified staff.
- Ongoing training in best practice, safety and dignity.
- Culturally responsive, inclusive and trauma-informed support.
- Reliable, on-time, and focused on outcomes you value.
Frequently Asked Questions
How do I get started with your services?
Contact us for a free, no-obligation consultation. You can call, email or complete our enquiry form. We’ll discuss your goals and preferences and outline the next steps to get your supports in place.
Are you a registered NDIS provider?
Yes. WELL CARE COMMUNITY SOLUTIONS PTY LTD (ABN 83 667 949 742) is an approved NDIS Registered Provider. We meet the quality and safety standards set by the NDIS Commission.
What areas do you service?
We currently support participants across Greater Melbourne and surrounding areas. If you are outside this region, please reach out—we’ll do our best to help or guide you to options.
Can I choose my support worker?
We do our best to match you with workers who suit your preferences, interests and availability. We’ll always seek your feedback and adjust if needed.
What types of supports can you help with?
From daily living and community participation to support coordination and specialised supports, we tailor services to your plan, goals and life stage.